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Get the help you need, when you need it. Our expert support team and comprehensive resources are here to ensure your success with professional tax filing.

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Frequently Asked Questions

Find answers to the most common questions about our platform

We support all major tax forms including 1099s (NEC, MISC, INT, DIV, K, B, SA, R), W-2s, W-2Gs, 1098s, 5498s, 1095s (ACA forms), and many others. Our platform handles both federal and state filing requirements.

We use bank-level 256-bit SSL encryption, maintain SOC 2 compliance, and store all data in secure, monitored data centers. Your information is protected with the highest security standards and we never share your data with third parties.

Yes! We support CSV file imports, direct API integrations, and connections with popular accounting software like QuickBooks, Sage, and Xero. We also provide templates to make data import simple and error-free.

No, we operate on a simple pay-per-form model. You only pay for the forms you actually file, with no monthly fees, setup costs, or hidden charges. This makes our platform cost-effective for businesses of all sizes.

Volume discounts are automatically applied based on your total filing volume per tax year. The more forms you file, the lower your per-form cost becomes. Discounts start at 101 forms and increase at higher volumes.

Yes, we offer a comprehensive REST API with full documentation, SDKs for popular programming languages, and sandbox environment for testing. Our API allows you to integrate tax filing directly into your existing systems.

We support CSV, Excel (XLSX), and fixed-width text files. We provide templates for each format and include data validation to ensure accuracy before processing. You can also use our API for real-time data submission.

Yes, we are an IRS-approved e-file provider with direct submission capabilities. All forms are transmitted directly to the IRS and state agencies with guaranteed acceptance and real-time status tracking.

Yes, we handle filing requirements for all 50 states plus DC. Our system automatically determines state filing requirements based on recipient locations and business operations, ensuring full compliance.

Additional Resources

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